How to Submit a Bug Report

When submitting a bug report, the preferred template is as follows:

  • Brief description
  • Steps to reproduce
  • Expected results
  • Actual results


Be brief.

It helps to have a detailed description of the steps, but not necessarily the theory behind why it’s not working. We’ll be able to deduce that once we dive into the code when reproducing the bug on our end.

Steps to reproduce look like this:

  1. Launch Prism
  2. Select the Preset Bank “Rainbow Road”
  3. Press C3 Note on MIDI keyboard
  4. Observe the visual preview

The more precise the better.

Expected results:

You expect something to happen. Describe it here.

Actual results:

Instead, something else happens, and this is wrong. Describe it here.


Please start a new thread for the bug, rather than report a bug within another thread. This ensures someone looks at your issue, and gets a task created in our system (if it is replicable).

Screenshots are excellent, and video captures are even better!

Lastly, we just want to thank everyone for using our software and becoming part of the multi-sensory creator community! Happy composing!